Most engagements start the same way: something important isn't being looked after, or a gap opened up faster than expected.
I come in, figure out what's actually needed, and build it — the CRM, the ops process, the onboarding system, the documentation. I set things up properly and hand them over ready to run.
AI is part of how I work, but most business problems aren't AI problems. They're foundational and I use it where it genuinely helps.
What I'm not: a consultant who hands you a deck and disappears. What you get is a working solution and support throughout the process.
"I could trust her in any situation, knowing her genuine care and initiative would get an amazing result."
— VP of OPS
Most of what I do starts with a messy reality: scattered data, broken processes, teams working around systems rather than with them. These are a few examples of what that looks like in practice, and what came out the other side.
A fast-growing AI healthtech startup deploying clinical AI into NHS Primary Care Networks needed to move from a patchwork of spreadsheets to a fully-configured Salesforce — built around how complex NHS deployments actually work.
Read →The company was in aggressive expansion mode — onboarding properties as fast as possible, opening new markets, building geographic coverage to become the dominant player in short-term rental management. The goal was scale and the processes needed to support hyper-growth.
Read →Running a two-sided marketplace is genuinely more complex than it looks from the outside. You're not managing one customer relationship, you're managing two, simultaneously, with completely different needs, incentives, and reasons to disengage.
Read →You probably have a reasonable idea of what's broken. The harder question is whether the person you bring in will see it the same way — without you having to explain it twice.
Six questions. Gives a clear name for where you are, and some honest thoughts on what it usually takes to move forward.
Most engagements start with a conversation. You tell me what's going on, even if you're still figuring it out, and we work out together whether there's a fit.
No packages or retainers. Some engagements are a few intensive weeks to get something off the ground. Others are a few days a week while something is being built. We work out what makes sense and adjust as we go.
